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Security & compliance

HIPAA and PHI basics in Reinfora

How protected health information is handled in the platform.

6 min read

Reinfora is designed for organizations that handle protected health information (PHI). Covered entities and business associates must execute a Business Associate Agreement (BAA) before production use with real PHI.

PHI in Reinfora includes client identifiers, clinical notes, session data, and other information that relates to an individual's health or care.

Key practices

  • Access PHI only for authorized treatment, payment, or health care operations.
  • Do not download PHI to personal devices unless your organization permits it.
  • Use secure channels when sharing information with families or payers.
  • Review our HIPAA notice and privacy policy for full details.